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| T |
(Closing "the say-do gap")
Trust (the leader's credibility)
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From the Book "Ten Thousand Horses" |
| 3C |
(Closing "The paycheck-purpose gap)
Challenge (preparation stage - clarity)
Raw Potential: Plans, Strengths, Roles
The learning: To receive the gifts at hand
Charge (implementing stage - constancy)
Routine Process: Innovate, Scan, Adjust
The learning: to release what isn't working
Cheer (evaluation stage - celebration)
Real Product: Measure, Reward, (Re)Prepare
The learning: to rejoice in every gain, large or small
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 Amazon |
| E |
(Closing "the work-live gap")
Engagement (setting the organizational culture)
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